FREQUENTLY ASKED QUESTIONS

 

What is sales tax and how is this calculated?

Applicable sales tax is calculated where the merchandise is being shipped to California. International orders are excused from US sales tax, but recipient is responsible for all duties and taxes assessed by their country’s customs.

What are shipping costs and methods?

All US domestic orders above $150 qualify for FREE standard shipping within the contiguous United States. For rush orders we offer express delivery if placed before 2pm EST. To learn more about shipping rates and options click here.

Will I get an order confirmation number?

Once your order is placed, you will receive an order confirmation email from us with your order number. You will receive a shipping confirmation email when your order ships with a tracking number in order to track your package.

What is The Return Policy?

We accept and offer free returns within 14 days of the delivery date. Final sale items and items that are 40% off or greater are final sale and will not be refunded. International returns will only be accepted at the cost of the customer, inclusive of shipping charges including taxes and duties. Merchandise that is eligible may be returned for a refund to the original form of payment or to store credit in accordance with our return policies. Exchanges for a different size of the same item are also excepted within 14 days of the delivery date. Click here to view our return/exchange policy.

Where can I find sizing information?

You can view our complete size guide by clicking here.